Starter
For small teams introducing operational structure.
Free
Up to 5 users
Start freeIncludes
- Operations Hub
- Support Desk
Features
- Up to 5 seats
- Unified intake and queues
- Standard SLAs
- Community support
- 1 GB attachment storage
Pricing
Pay for the operational surface you actually use
Pick a packaged plan to get started quickly, or compose your own platform by adding only the modules your team needs. Annual billing saves ~17%.
MonthlyAnnual−17%
Growth
For growing operations teams running multiple workflows.
$32/ per user / month
Billed annually. $39/mo billed monthly.
Start 14-day trialIncludes
- Operations Hub
- Support Desk
- Workflow Engine
- Incident Center
Features
- Unlimited seats
- Visual workflow builder
- On-call rotations and paging
- Native integrations and webhooks
- Role-based access controls
- Email and chat support
Scale
For organizations standardizing operations across departments.
$65/ per user / month
Billed annually. $79/mo billed monthly.
Talk to salesIncludes
- Everything in Growth
- Governance Suite
- AI Operations Assistant
Features
- Policy-as-code enforcement
- Full audit trail and evidence export
- Access reviews and SoD
- AI triage and suggested responses
- SSO, SAML, and SCIM
- Priority support and CSM
Add-ons
Capabilities you can layer onto any plan
Advanced analytics
Custom dashboards, scheduled reports, and warehouse sync.
$4 / seat / mo
Premium support
24/7 coverage, named CSM, and quarterly business reviews.
From $1,500 / mo
Sandbox environment
Isolated workspace for testing workflows and configurations.
$500 / mo
FAQ
Common pricing questions
- Can I switch between packs and individual modules?
- Yes. You can start with a packaged plan and move to à la carte modules — or the reverse — at any renewal point with no penalty.
- How does seat-based pricing work?
- A seat is one named user. Read-only stakeholders and customer portal users don't count toward your seat total.
- Do you offer volume discounts?
- Yes. Discounts apply automatically above 50 seats and scale further at 200, 500, and 1,000 seats.
- What does annual billing save?
- Annual billing reduces your effective monthly rate by ~17% across all paid plans and modules.
- Is there a non-profit or education discount?
- Yes — qualifying organizations receive 30% off all paid plans. Contact sales to verify eligibility.
Not sure where to start?
We'll help you size the right configuration
Tell us about your team, current tools, and operational priorities. We'll recommend a plan or module mix in 30 minutes.